Year in review: 2022
Kempen, 15th December 2022
After the strengthening of our business segment Aftermarket & Service and the concentration of its activities in Germany in our new, dedicated service company ConverterTec Service GmbH, we look back on a very successful year 2022.
Despite the global supply challenges for electronic components and the lagging effects from COVID-19, we have managed to support our valued customers in the best possible way and strengthened our position as a trusted supplier also in difficult economic environments.
Our team was able to continuously improve the component supply, to shorten delivery times and to improve “On-time-Request”.
Our service teams convinced with short response times, high first-time-fix-rates and outstanding training quality and underpinned our position as a high-quality service partner. Thanks to these tremendous efforts, our team significantly increased our service contracts and revenues and exceeded our ambitious business targets for 2022.
Looking ahead, we expect further strong growth, supported by the growing global O&M industry.
As an independent service company with experienced specialists, we focus on service solutions that keep the operating costs of the existing systems, based on the installed converter technology, at a very low level and ensure maximum energy yield.
In our worldwide teams, we continue to design optimal service concepts and spare part supply solutions while we extend and strengthen our service portfolio with solutions for repairs, maintenance and network support.
In addition to our own brand, we will expand our focus on multibrand services in the future. Leveraging our detailed expert knowledge and long-term experience in converter systems, we see a good opportunity to support our customers in achieving best possible results with different converter technologies and to ensure an optimal operation of their wind turbines.
We want to thank our dear employees, our valued customers and our trusted partners for this joint success and we wish all of you a Merry Christmas and a Happy New Year 2023!
Information on the foundation of "ConverterTec Service GmbH"
Kempen / Munich, September 30, 2022
As part of its strategic realignment, ConverterTec has decided to spin off its service, maintenance and spare parts business into an independent company “ConverterTec Service GmbH” effective September 30th.
“Good service and customer satisfaction has always been a gauge of tremendous importance to the company,” says Mario Dall, CEO of
ConverterTec Service GmbH.
In more than 25 years in the wind business, more than 24,500 frequency converter systems have been installed in 47 countries around the world. The company currently looks at a customer base of 237 customers and with the new focus wants to perfect the service organization and all customer service activities, as well as further improve quality, response times and processes.
“By concentrating on the core competencies, “ConverterTec Service GmbH” builds on the know-how of experienced employees and extensive databases,” comments Dr. Kieran May, CEO of ConverterTec Deutschland GmbH.
In addition to maintenance and servicing of the installed base, new approaches in the area of condition monitoring are to be used to develop and provide appropriate support for preventive measures. This will ensure that possible failures are reduced to a minimum of downtime.
The extensive product portfolio of the ConverterTec Service GmbH includes the following services:
- Provision of spare parts and retrofit solutions
- Implementation of technical trainings
- Field service and remote support
- Maintenance contracts
- Development of service products
- HiL simulations to test new components and changed operating conditions
ConverterTec Service GmbH is the reliable partner for all questions relating to the service and operation of frequency converters on international markets.
“Of course, with our innovative product enhancements, we will continue to solve the new challenges of our long-standing customers to maintain a reliable and stable energy supply in the future,” concludes Mario Dall.
ConverterTec specialists are on site at the trade fair in Hamburg
From September 27th to 30th, the world´s largest and most important event in the wind industry awaits you in Hamburg!
Our specialists from ConverterTec are on site at the trade fair.
We look forward to interesting discussions with our customers to present our service products and solution approaches with the aim of increasing the availability of the windturbines and ensuring a stable energy supply.