Kempen / Munich, September 30, 2022

As part of its strategic realignment, ConverterTec has decided to spin off its service, maintenance and spare parts business into an independent company “ConverterTec Service GmbH” effective September 30th.

“Good service and customer satisfaction has always been a gauge of tremendous importance to the company,” says Mario Dall, CEO of
ConverterTec Service GmbH.

In more than 25 years in the wind business, more than 24,500 frequency converter systems have been installed in 47 countries around the world. The company currently looks at a customer base of 237 customers and with the new focus wants to perfect the service organization and all customer service activities, as well as further improve quality, response times and processes.

 “By concentrating on the core competencies, “ConverterTec Service GmbH” builds on the know-how of experienced employees and extensive databases,” comments Dr. Kieran May, CEO of ConverterTec Deutschland GmbH.

In addition to maintenance and servicing of the installed base, new approaches in the area of condition monitoring are to be used to develop and provide appropriate support for preventive measures. This will ensure that possible failures are reduced to a minimum of downtime.

The extensive product portfolio of the ConverterTec Service GmbH includes the following services:

• Provision of spare parts and retrofit solutions
• Implementation of technical trainings
• Field service and remote support
• Maintenance contracts
• Development of service products
• HiL simulations to test new components and changed operating conditions

ConverterTec Service GmbH is the reliable partner for all questions relating to the service and operation of frequency converters on international markets.

“Of course, with our innovative product enhancements, we will continue to solve the new challenges of our long-standing customers to maintain a reliable and stable energy supply in the future,” concludes Mario Dall.